I bought the Btootos Wireless Earbuds in Nov. 2023. Almost one year now.
I used it about once a week—not very often. So, when I found it was a problem, it was June 2024. The problem is that the right earbud is not charging when I put it into the case. And the right earbud has no sound.
I tried to contact the Btootos support team on Sep 14, 2024. Flora replied to my email and asked for the order number. I gave these to her. She just sent me a guide to solve the problem.
I followed this guide and tried many times. It is not working.
See, two earbuds inside of the case. It should show the left and right batter charging icons when I close the case cover. But now left side only.
I contacted Flora a few times until October. No response.
Today, I opened Amazon.ca and looked at the item. The Btootos Wireless Earbuds are gone. Amazon said they couldn’t fetch the page. This product has disappeared. The seller, Outcool has disappeared too.
It is so bad for Btootos. Their earbuds suck. The support team sucks.
There is nothing good about Btootos, from products to services.
There is one comment: Do not buy stuff from Btootos.
A90 Pro True Wireless Earbuds are very terrible.
