Maybe, I said maybe, Zoho CRM is the best CRM solution for different size of business. From one-man company to a 100 person business.
The price plan is also flexable.
- Free for three users.
- Standard: $12/user/month
- Professional: $20/user/month
- Enterprise: $35/user/month
Features are also added by different level above.
- Free:
- Lead management
- Accounts & Contacts
- Sales Opportunities
- Social CRM
- Web Forms
- Developer API
- Mobile Access
- 5000 records
- Standard: (Free Edition FeaturesPLUS following)
- Sales Forecasting
- Reports & Dashboards
- Document Library
- Marketing Campaigns
- Email Marketing
- Product Customization
- 100,000 records
- Professional: (Standard Edition FeaturesPLUSfollowing)
- Email Integration
- Customer Support
- Inventory Management
- Workflow Automation
- Role-based Security
- Mail Merge
- Unlimited records
- Enterprise: (Professional Edition FeaturesPLUSfollowing)
- Advanced Security Controls
- Multiple Currencies
- Web Tabs
- Call Center Connectors
- Custom Related Lists
- Time-based Actions
- Help Desk Integration
If someone is looking for the CRM software, I recommand Zoho Small Business CRM, Start from the Free edition. It is a pay as you go service. Just pay monthly and if needed, upgrade or downgrade can be done anytime.
One more thing, I would like to mention is that Zoho has App, whch can help you do manage your business when you go.